Privacy &
Cookies
Privacy and Cookies Policy
Effective Date: 21.10.2024
At Purrfection Cat Care, we take your privacy seriously and are committed to safeguarding the personal data you provide to us. This Privacy and Cookies Policy outlines how we collect, use, and protect your personal information in compliance with the General Data Protection Regulation (GDPR) and other relevant privacy laws.
1. Information We Collect
We collect and process the following personal information from you when you use our services:
Personal details: Such as your name, email address, telephone number, and address when you make enquiries, book our services, or contact us directly.
Pet information: Details about your cats, such as name, age, medical conditions, and specific care requirements, to provide appropriate care.
2. How We Use Your Data
We use your personal information solely for the following purposes:
- To provide and manage our cat care services, including responding to enquiries and booking requests.
- To communicate with you about appointments, updates, or relevant information related to our services.
- To ensure the safety and well-being of your pets while in our care.
We do not use your personal data for marketing purposes, nor do we share your information with any third parties unless required by law.
3. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including the provision of services to you, legal requirements, or dispute resolution. Once it is no longer needed, we will securely delete or anonymise the data.
4. Data Protection and Security
We are committed to ensuring that your personal data is secure. To prevent unauthorised access or disclosure, we have put in place appropriate physical, electronic, and managerial procedures to safeguard the information we collect.
5. Your Data Protection Rights
Under GDPR, you have the following rights regarding your personal data:
Access: You can request a copy of the personal data we hold about you.
Rectification: You can ask us to correct any inaccuracies in your data.
Erasure: You can request the deletion of your personal data where there is no legitimate reason for us to continue using it.
Restriction: You can ask us to limit the way we use your data.
Objection: You can object to the processing of your data in certain circumstances.
Data Portability: You can request that we transfer your personal data to another organisation.
To exercise any of these rights, please contact us using details below.
6. Cookies Policy
Our website uses only essential cookies that are required for its basic functionality. We do not use cookies for tracking, advertising, or marketing purposes.
Essential Cookies: These cookies are necessary for the website to function and cannot be switched off. They are typically set in response to your interactions on the website, such as logging in or filling out forms.
By continuing to use our website, you agree to the use of essential cookies. You can set your browser to block or alert you about these cookies, but some parts of the site may not function properly.
7. Changes to This Privacy Policy
We may update this Privacy and Cookies Policy from time to time to reflect changes in legal requirements or how we operate. Any changes will be posted on this page, and we encourage you to review it periodically.
8. Contact Us
If you have any questions or concerns about this Privacy and Cookies Policy, or if you would like to exercise your data protection rights, please contact us:
Email: purrfectioncatcare24@gmail.com
Phone: 07443770598
Address: Scotland